Videos

As a top IT Solutions Provider, we have produced some videos to help you understand our pricing and services.

Franklin IT Solutions - Get Pricing in less than 90 seconds

When you’re looking for a better IT support service, the last thing you want is to call an IT Company and talk to a SALESPERSON that’s insistent on a face-to-face meeting. That’s why, when you call us, you'll talk to Todd Whitlock…the owner of Franklin IT Solutions. Todd has over 25 years of experience working directly with business owners and their managers.

Franklin IT Solutions - Managed IT Pricing & Support (Extended Video)

When other Richmond, Virginia IT services and IT support companies put you on hold, Franklin IT Solutions puts your business first. Our world-class customer service and unique partnership approach are a step above the rest, with proactive, personalized network solutions that minimize downtime and maximize productivity. Watch our video above to learn more.

Franklin IT Solutions - What to Expect During your first 30 days.

It’s disappointing to expect one thing but get something else. At Franklin IT Solutions, we want clients delighted, never disappointed. So, here’s exactly what you can expect in your first 30 days of your Managed IT Support Service. Watch our video above to learn more.

Franklin IT Solutions - How we’ll handle your custom Line of Business software.

Every company like yours relies on at least one unique “Line of Business” software application (or LOB for short). Here’s the problem: When that critical software application isn’t working, your employees aren’t either. Suddenly, you’re not servicing customers. You’re NOT MAKING MONEY! Watch our video above to learn more.

Franklin IT Solutions - Is your company a good fit?

You just want IT that works. If you’re NOT getting good IT support from your current Managed IT Services Provider, we at Franklin IT Solutions would love to help. Here are 8 questions to see if we’d be a good fit: Does your company have between 5 and 75 employees?

Franklin IT Solutions - Contracts & Guarantees

When it comes to “contracts,” two things are true: Nobody wants to be locked into a long-term agreement. Nobody wants a contract that’s risky. That’s why at Franklin IT Solutions, we do Managed IT Support Service contracts differently. Watch our video above to learn more.

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